Privacy Policy
Phantom Sound is a registered trade name (DBA) of Spirit217 LLC (“Phantom Sound,” “we,” “us,” or “our”). As a family-owned company serving Greater Cincinnati since 1988, we respect your privacy and are committed to protecting the information you share with us. This Privacy Policy explains what we collect, how we use it, and how we keep it safe.
Effective date: June 4, 2026
Information we collect
- Contact information you provide: your name, postal address, email address, and phone or mobile number.
- Project and service details: information you share when you request a quote, schedule work, or contact us for support.
- Website information: basic analytics and cookie data collected automatically when you visit phantomsound.com.
How we use your information
We use your information to:
- Respond to your inquiries and provide quotes, design, and consultation.
- Schedule, perform, and support installations and ongoing service.
- Send you service-related communications, including appointment confirmations, service updates, and requests to review your experience.
- Improve our services and website.
Text messaging (SMS)
If you provide your mobile number, we may send you service-related text messages, including review requests, as described in our SMS Terms of Service.
We do not sell your information, and we do not share it with third parties for their own marketing or promotional purposes. No mobile information or consent to receive text messages will be shared with or sold to third parties or affiliates for marketing or promotional purposes. We share information only with the service providers who help us operate our business (for example, our text-messaging provider), only as needed to deliver these services, or when required by law.
You can opt out of text messages at any time by replying STOP. See our SMS Terms of Service for full details.
How we protect your information
We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, use, or disclosure.
Your choices
You may request access to, correction of, or deletion of your personal information by contacting us using the details below. You can unsubscribe from marketing emails using the link in those emails, and stop text messages at any time by replying STOP.
Contact us
Spirit217 LLC dba Phantom Sound
11865 Enyart Rd, 1st Floor
Loveland, OH 45140
(513) 759-4477
phantomsound.com
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.